Franchise Support and Training

Franchise Training and Support with Maui Wowi

Investing in a franchise can be a significant undertaking, but with Maui Wowi, you’re never alone. Our comprehensive franchise training and support program is designed to prepare you thoroughly for every aspect of running your business. From initial setup to ongoing operations, we ensure that every franchisee has the tools, knowledge, and resources they need to flourish. By aligning our beach-inspired values with modern business practices, we provide support that empowers our franchisees to thrive in their local markets.

Supported by Kahala Brands

Maui Wowi operates under the umbrella of Kahala Brands, one of the fastest-growing franchising companies in the world. This partnership provides Maui Wowi franchisees with unparalleled access to resources and expertise in the franchise industry. Kahala Brands brings a wealth of experience in building and supporting franchise networks, which translates into robust backing for every Maui Wowi franchisee. From best practices in operations and management to the latest in industry innovations, our franchisees benefit from a deep reservoir of knowledge and tools that help drive their business growth.

“Kahala Brands and its affiliates have upwards of 30 brands and thousands of franchise restaurants,” says John Wuycheck, Senior Vice President of Development with Kahala Brands. “With thousands of restaurants, we have expertise in all facets of the restaurant business, from development, research and development, purchasing, training, operations and marketing. We’re there to support the franchisees and help overcome any hurdle they incur along the way. I truly feel we have the best team out there to support our franchisees.”

Thorough Initial Training

The journey of a Maui Wowi franchisee begins with our detailed initial training program. This comprehensive training covers everything from the day-to-day operations of your franchise to deep dives into product knowledge, customer service, and local marketing tactics. Our goal is to not only prepare you for opening day, but to build your confidence and competence as a business owner, setting a solid foundation for your new venture.

“The Maui Wowi ‘Ohana is a very tight knit group,” says Nicole Hoffman, Regional Director of Operations for Maui Wowi. “We’re here for your success, to help you develop and show you the ropes. Your success is based on your motivation or desire, and we’re here to help support that.”

Comprehensive Ongoing Support

Once your surfboard is out, our support continues in full force. Maui Wowi is committed to providing ongoing assistance to each franchisee through regular check-ins, and direct access to our support staff. Whether you’re facing operational challenges, looking for advice on expanding your business, or need assistance with financial planning, our team is just a call or click away. We also facilitate peer networking opportunities that allow our franchisees to learn from each other and stay abreast of industry trends.

“The Kahala Brands team is very committed to our franchisees’ success,” says Nicole. “We work hard to support them in every avenue. We have teams in marketing, purchasing and distribution, real estate, franchise development, customer service, operations, and more. We are here to always answer questions and assist when needed.”

Marketing Support

Marketing your franchise effectively is crucial to attracting and retaining customers. Maui Wowi provides marketing support to help you make the most of your local market opportunities. This includes promotional materials, marketing resources, and online tools, to help increase brand awareness and drive sales. Our marketing experts work closely with you to tailor strategies that resonate with your specific audience, ensuring that your marketing efforts are as effective as possible.

“We have a fantastic Maui Wowi support team to assist with marketing needs,” says Gabrielle Moxley, Senior National Marketing Manager with Kahala Brands. “We can meet with them regularly to discuss and answer their questions. They don’t have to do all their marketing on their own. We have a marketing library that’s beneficial to everyone in the ‘Ohana. We provide our franchisees with a variety of social media assets, including suggested captions and location customizations. We start small, and then gradually add to see what’s working for them. No matter how big or how small your needs may be, we’re here to help you.”

The Franchise Advisory Council

The Franchise Advisory Council (FAC) plays a role in fostering a collaborative atmosphere within the Maui Wowi community. This council is comprised of elected franchisee representatives who meet regularly with the brand team to discuss new ideas, share feedback, and address any concerns. The FAC ensures that franchisees have a voice in the brand’s direction, strengthening the overall network and enhancing the support system for all members of the ‘Ohana.

Blend Your Future with Maui Wowi

Explore the opportunity to be part of a brand that offers not just a business, but a lifestyle. With Maui Wowi’s exceptional franchise training and support, you’re equipped to bring a taste of paradise to your community and achieve your entrepreneurial dreams. Fill out our form here to connect with our franchise team and learn more about joining our ‘Ohana!